Knowledge Base

The Knowledge Base contains solutions for typical problems and useful information about our products. If you don’t find a useful topic – please use our automated helpdesk system to contact us.

General

• How can I get news about product updates to the email?

Support

• How to restore the registration key for the purchased product?
• I'm a registered customer but I do not have any account on your website. What should I do?
• I've purchased your product from your partner. Why does not it appear at my personal area?
• I want to contact you by email, but there are no email addresses on this website.
• Do you give support in non-English languages?

Advanced Email Parser

• Can't activate my Advanced Email Parser 2.22 or lower
• What about technical support of 2.x version?
• Where i can download AEP version 1.x ?
• Compatibility in 64 bit mode