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We have a three different SLA plans. Free, Standard and Premium Support.
Price for Premium support depends on product. This SLA can be purchased at selected product page.
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Free |
Standard |
Premium |
| HelpDesk* |
low priority |
24-48 hours
(4 tickets/month) |
not more than 24 hours
(8 tickets/month) |
| Learning Courses |
limited |
yes |
yes |
| Private Download area* |
- |
yes |
yes |
| Duration terms |
- |
6 months |
1 year |
| Price |
- |
included in product price |
depends on product |
* HelpDesk. This is a time to first answering to support request.
* Download area contains additional files and latest beta version of our products
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