Our technical support service is always glad to help you and to answer any of your questions. Please, keep to the following rules when contacting the technical support service:

●If your question concerns incorrect operation of the software, do not forget to provide the version number of your operating system, service/upgrade pack, Microsoft Internet Explorer installed on your computer.

●Please, include any additional details you see appropriate so that the developers can reconstruct your exact situation in the lab.

●If you are a registered user, specify your serial number or order number. It will help us to process your inquiry faster.

●Check if a newer version is available on the official web-site, the problem might be already corrected in the newer version.

You can contact the technical support service via trouble ticket system at Tech Support Center. We also recommend you to visit our web-site where you can find additional information about our products.